Privacy Policy

Privacy Policy

How AURTX Automation collects, uses, and protects information submitted through this website.

Last updated: 21 June 2026

A. Introduction

This Privacy Policy explains how AURTX Automation ("AURTX," "we," "us") handles information submitted through this website, including the contact form, WhatsApp links, phone calls, and email enquiries. By submitting information through any of these channels, you agree to the practices described in this policy.

B. Information We Collect

Depending on how you contact us, AURTX may collect:

  • Name
  • Phone / WhatsApp number
  • Email address, if provided
  • City / location
  • Space type, such as home, villa, office, shop, plaza, or other
  • Message or enquiry details
  • Basic website usage data, if analytics tools are added in the future

C. How We Use Information

Information submitted to AURTX may be used to:

  • Respond to enquiries
  • Arrange consultations or site surveys
  • Understand your automation requirements
  • Prepare recommendations or custom quotes
  • Improve our website and service quality
  • Communicate with you about services you've requested

D. WhatsApp, Phone, and Email Communication

You may contact AURTX through WhatsApp, phone, or email. When you communicate with us through a third-party platform such as WhatsApp, that platform's own privacy policy and practices also apply to your communication, in addition to this policy.

E. Website Analytics and Cookies

AURTX may use analytics or tracking tools in the future to understand website performance, traffic, and enquiry behaviour. If cookies or analytics tools are used, they are intended to improve the website and marketing performance. This policy will be updated to reflect any analytics or cookie tools in active use.

F. Sharing of Information

AURTX does not sell personal information. Information may only be shared where needed to:

  • Respond to your enquiry
  • Coordinate service delivery
  • Work with trusted installers, technical partners, or service providers, if required
  • Comply with legal obligations

G. Data Retention

Enquiry information may be kept for as long as needed to respond to you, provide the services you've requested, maintain reasonable business records, or follow up on your request.

H. Data Security

AURTX takes reasonable steps to protect information submitted through this website. However, no method of online transmission or storage can be guaranteed to be completely secure.

I. User Choices

You may request correction or deletion of your enquiry information at any time by contacting AURTX using the details below.

K. Children's Privacy

AURTX services are intended for adults — homeowners, business owners, or their authorised representatives — and are not directed at children.

L. Updates to This Policy

This Privacy Policy may be updated from time to time. Any revised version will be posted on this page with an updated "Last updated" date.

M. Contact

For questions about this Privacy Policy, or to request correction or deletion of your information, contact AURTX:

  • Email: info@aurtxautomation.com
  • Phone / WhatsApp: +92 300 1680938
  • Service cities: Islamabad, Rawalpindi, Lahore, Faisalabad, Karachi

You can also reach us through the Contact page.

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